Failure_report

Wednesday, June 10, 2026

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Global SATCOM Technology > failure_report.asp

This page is for Non-ITAR Related RMA use only.

Please complete the failure report form to obtain a Return Merchandise Authorization (RMA) Number before shipping your product back to GST.

Note: The required fields are indicated by an asterisk (*).

Please be advised that any repairs not covered under warranty will be charged a $1,250 minimum inspection fee*. All merchandise will be shipped back via FedEx Express Saver unless otherwise requested (additional charges may apply).

Please only use alphanumeric characters. Do not type any reserved characters in the form fields.

Contact Information:
Name:	^*
Company:	^*
Street Address:	^*

City:	^*
State/Province:
	(Required in the U.S./Canada)
Zip/Postal Code:	^*
Country:
Telephone Number:	^*
Contact E-Mail Address:	^*

Return Shipping Information:	(Check to copy Contact Information: )
Name:
Company:	^*
Street Address:	^*

City:	^*
State/Province:
	(Required in the U.S./Canada)
Zip/Postal Code:	^*
Country:

Equipment Information:
Part Description:	^*
GST Part Number:	^*
GST Serial Number:	^*
Manufacturer Serial Number:
User Serial Number:
Customer Supporting Work Order Number:
Customer Purchase Order Number:
GST System Type:
GST System Serial Number:

Please do not use any apostrophes/single quotes (') and double quotes (").
Describe Problem:

Type the characters you see in the picture below.
	^* Letters are not case-sensitive